Questions, answered plainly.

Book online in a minute, by phone, or on WhatsApp for same-day trips and custom itineraries. You see every vehicle and its price before you pay.

At least 24 hours for standard transfers. For long trips, wheelchair vehicles, groups, events, Umrah season and peak holidays, book one to two weeks ahead.

Yes. The full price is confirmed in writing before you book and does not change for traffic or surge pricing.

Per vehicle, however many passengers ride, up to the vehicle's capacity. Compare vehicle classes.

Prices are in US dollars. All major payment cards are accepted.

Not always. Our price is fixed before you travel, is not affected by traffic or surge pricing, and includes flight tracking and help with luggage.

Book with your flight number. Your chauffeur tracks the flight, meets you, helps with your luggage and drives you directly to your address at the agreed price. Airport transfers.

We track flights in real time and move your pickup to match. There is no waiting charge when the airline causes the delay.

Inside the arrivals hall, holding a name board, when you book meet & greet. The exact meeting point is in your confirmation.

Yes. Choose Return in the booking form to book your arrival and departure together, or book them separately.

At Pearson, Air Canada and Star Alliance partners use Terminal 1; most other airlines use Terminal 3. Always check your boarding pass. Toronto Pearson arrival guide.

Standard sedans (Tesla or similar), business sedans (Cadillac Lyriq, CT6 or similar), first class sedans (Mercedes-Benz, BMW, Genesis or similar), SUVs (Lincoln Aviator, Lexus TX or similar), business SUVs (Cadillac Escalade, GMC Yukon, Chevrolet Suburban or similar), Mercedes-Benz Sprinter vans, Ford minibuses or similar, and full-size executive coaches. We match the vehicle to your passengers and luggage. Our fleet.

Sprinter vans carry up to 14, minibuses up to 28 and coaches up to 56 passengers. Bigger groups travel in several coordinated vehicles under one booking.

Yes. Infant, toddler and booster seats are available on request and fitted before your chauffeur arrives.

Yes, ramped vehicles for non-emergency medical trips and accessible airport transfers in Toronto, including Pearson and Billy Bishop. A caregiver can ride along. Medical transportation.

At 150+ airports across Canada, the United States, Mexico and the Caribbean, the Middle East, Europe, Africa, Asia and Australia, with offices in Canada, the UAE and Thailand. All destinations.

Black Drive operates its own chauffeur service in Canada, Saudi Arabia, Thailand, Qatar and Dubai, with professional, insured and trained chauffeurs. In other destinations, rides are carried out by vetted partner operators whose chauffeurs are also professional, insured and trained. Every booking is made and supported by Black Drive, with one fixed price confirmed before you book, flight tracking and 24/7 support.

Yes, at fixed prices with planned rest stops on longer drives, for example Toronto to Niagara Falls, Dubai to Abu Dhabi and Jeddah to Makkah.

Yes. Private transfers between Jeddah Airport, Makkah and Madinah, with help with luggage. Saudi Arabia transfers.

Yes, to Buffalo, NY and Buffalo Niagara Airport. You need valid entry documents, and border officers decide on entry. Pearson to Buffalo.

Ask us anyway. Contact our team and we'll quote a fixed price. Contact us.

Yes. Corporate accounts get fixed route pricing, priority booking, a dedicated contact and consolidated monthly billing. Business accounts.

Yes. Weddings, conferences, sports games, festivals and nightlife, by the hour or as coordinated group transfers. Event transportation.

Cancel at least 24 hours before pickup for a full refund. Cancellations within 24 hours are not refundable. Full cancellation policy.

Yes. Chauffeurs are professionally licensed and vehicles carry commercial insurance. Documents are available on request.

Yes. Dispatch runs around the clock, including overnight and early-morning transfers.